Welcome to our Jigsaw Ransomware removal instructions. This article intends to help you remove Jigsaw Ransomware from your system and is designed to work for all Windows versions.

Have you ever thought that just like a real life hostage scenario, a Personal Computer can also be in a similar situation? If the answer is yes, then you’d be right – there is a type of viruses that do just that and is one of them.

Furthermore the Jigsaw Ransomware will actually threaten to keep deleting your files for as long as you don’t pay the demanded ransom!

The concept of taking something as a hostage and demanding something in return is as old as time. Some black hat hackers have certainly realized to potential to use the same idea in the digital world. By using their skills in coding, these people have created thousands of unique instances of the same type of program. Anti-virus companies are overwhelmed with statistics showing more than 200,000 unique instances of this malicious software in a relatively short time frame. In order to properly deal with this new danger, we’ve compiled a set of steps that you can follow to remove Jigsaw Ransomware. Before you do that however, we strongly recommend you go through the paragraphs written below. They’ll give you the necessary knowledge regarding the subject. We advise you against acting blindly when you have to deal with this situation.

How can one best describe Jigsaw Ransomware? Is there something important one should know?

The best term used to describe Jigsaw Ransomware is ransomware. It can’t be stressed enough that these are not just computer viruses. Contrary to popular belief, viruses are not just any malicious piece of software. In the old days, that term was enough to describe everything that may infect your computer. However, they have long evolved into something a lot more diverse, making that collective term inaccurate. A given program is a virus only when it reproduces or copies itself over as much files as it can. If this condition doesn’t apply, then it isn’t a virus. Simple as that. We can already say that ransomware have no interest in making copies of their own. Instead, their only aim is to persuade you into doing what they want. That almost always ends up being your money, or in other words, the ransom. The ransomware has just one threat to use over you, but it gives it a very powerful leverage – the possibility that you will lose access to all personal files on your computer! The first step to dealing with this situation is to remain calm and collected. Panicking will only make it worse and it won’t go in your favor (in fact it will only go in your attackers favor). Read everything that is available to you before acting on your own. Do not go blindly into the removal procedure without knowing as much as you can about Jigsaw Ransomware. One wrong step and you might finish badly.

Despite what you may believe, ransomware do not actually attack you directly. That’s not its job. Instead, a virus known as a Trojan horse infiltrates your machine first and makes preparations for the arrival of the ransomware. The trojan is usually responsible for the outside connection – it will download the ransomware code from the remote site and it will also create the necessary link needed by the ransomware to determine what key to use in the encryption process.

Chances are that you’ve heard about a Trojan horse before. These two words have become well associated with all matters involving deception and infiltration thanks to Homer’s Greek epic. Trojan horses in the computer world start their journey in downloads hosted on big websites that offer this service. They might seem like useful programs or they might be hiding behind the shell of an actual program you’d use. Most commonly thought they are hidden in the file extensions of spam emails you may receive. Either way it goes, the thing to remember is to be very careful about your browsing and downloading habits. If you often visit and download from unknown websites without doing a background check on the things you download, then you should immediately stop. This is one of the main reason why so many people get infected. The virus developers are hoping that you don’t notice their Trojan by skillfully hiding it. With proper caution, you can evade and infection and prevent a lot of trouble.

If you’ve read so far, then you’ve learned what you need to know to proceed to the removal steps below. Remember that tampering your computer has a certain risk associated with it. The easiest and safest way to get rid of Jigsaw Ransomware is to use our recommended removal tool to deal with the problem. Please note that no program currently exists that is able to recover encrypted files – check the bottom of the guide for possible means to recover your files using an alternative solution.

Jigsaw Ransomware Removal

Step 1

Reveal Hidden Files. If you don’t know how to do this, ask us in the comments.

Step 2

=> Search=> Copy/Paste “notepad %windir%/system32/Drivers/etc/hosts” => Enter.

If you notice other IPs different from the localhost IPs – you might be in danger!

Ask for additional help in the comments.

Step 3

Right click on the Taskbar => Start Task Manager.

Navigate to Processes.

Locate any suspicious processes associated with Jigsaw Ransomware. Right click on the process = > Open File Location => End Process = > Delete the directories with the suspicious files.

Step 4

=> Search => Type:

• %AppData%
• %LocalAppData%
• %ProgramData%
• %WinDir%
• %Temp%

Hit Enter after each new search. Check each Folder and delete recent entries.

Known entries associated with the Jigsaw Ransomware:

%UserProfile%\AppData\Roaming\Frfx\

%UserProfile%\AppData\Roaming\Frfx\firefox.exe

%UserProfile%\AppData\Local\Drpbx\

%UserProfile%\AppData\Local\Drpbx\drpbx.exe

%UserProfile%\AppData\Roaming\System32Work\

%UserProfile%\AppData\Roaming\System32Work\Address.txt

%UserProfile%\AppData\Roaming\System32Work\dr

%UserProfile%\AppData\Roaming\System32Work\EncryptedFileList.txt

Step 5

Get Your Files Back!

The only way you can do that is by backpedaling to a moment when you were not infected. You can achieve this in one of two ways:

• System Restore. => Search field => Type System Restore => Enter.
  Choose a Restore Point.
  
  Click Next until the process has been completed.
• Google and Download a Program called ShadowExplorer. Install and open it => Choose the Drive letter (C:, D:, F:, etc.) and date you want to restore information from => Right click on the files you want restored => Export.

If you run into any trouble – ask us for help in the comments section!